delivery

getting your item to you promptly and in perfect condition

We work with dedicated courier services to deliver your item to you as quickly and efficiently as possible. Orders are dispatched on weekdays.

Garden & Camping is proud to be able to deliver our products to UK Mainland-based and European customers as well as offer both standard and next day delivery options (UK Mainland customers only). For detailed delivery info on a specific product, please feel free to talk with our dedicated customer service team.


Expected Standard Delivery Times

UK Mainland - 2-5 working days

Europe - 3-7 working days


Couriers

Yodel - Delivers our smaller, more compact packages and items up to the size of our 3x3m gazebos

XDP - Handles larger and more complex deliveries such as spare part orders and larger sized gazebos

DPD - Looks after our overseas deliveries


Garden Furniture

Please note that our garden dining sets, bistro sets, relaxer sets, etc. are excluded from the next day delivery offer.

Your courier will place the furniture in your chosen room as well as remove and take away all packaging as part of the delivery service.


Delays

Sometimes occasional delays are possible due to conditions outside of our control. Whilst we work hard to deliver within the provided timescales, we are unable to guarantee dates and times for delivery.


Tracking Your Order

If you would like further details on delivery timeframes or tracking information, please get in contact with our friendly customer service department who will be happy to help. The team are available on 01604 537900 from Mon-Fri 9am-5pm.


Checking Your Order

At point of delivery we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our cusomer service team by calling on 01604 537900 or emailing sales@garden-camping.com.

Any claims for damages or discrepancies much be submitted within 3 days of receipt of your goods.


UK Mainland Delivery Rates

delivery type shipping rate time of delivery
Standard £5.95 2-5 days
Next day - must order before midday £9.95 next day

European Delivery Rates

location / continent shipping rate time of delivery
UK Mainland £5.95 2-5 days
France (FR) £17.95 2-3 working days
Germany (DE) £17.95 2-3 working days
Holland (NL) £17.95 2-3 working days
Austria (AT) £17.95 3-5 working days
Italy (IT) £17.95 2-3 working days
Spain (ES) £17.95 2-3 working days
Belgium (BE) £17.95 2-3 working days
Finland (FI) £34.95 4-7 working days
Greece (GR) £34.95 4-7 working days
Luxembourg (LU) £17.95 2-3 working days
Portugal (PT) £34.95 3-5 working days
Poland (PL) £34.95 3-5 working days
Sweden (SE) £34.95 3-5 working days
Romania (RO) £34.95 4-7 working days

*Delivery to these locations can take an extra day. Please contact our customer service team to confirm delivery timescales for Highlands, Islands and Ireland. Please note that we are unable to deliver to Jersey and Guernsey.

Worldwide delivery available